communication

  1. How To Promote Effective Listening With Your Workmates

    How To Promote Effective Listening With Your Workmates

    Listening is one of the most critical skills every person must learn. This can be utilized not only in enhancing personal expression but also to improve communication with other people. How well you listen can bring a significant impact on the quality of the job you can acquire, as well as stronger communication with other members of the workplace.

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  2. How To Handle Customer Complaints on Social Media

    How To Handle Customer Complaints on Social Media

    When it comes to marketing, social media serve as an effective way to get your brand visible online. It is also an effective channel to connect with clients and customers. Some of the top social media platforms such as Facebook, Twitter, Instagram, Youtube, and Pinterest become not only the source of social updates but also an outlet for customer service.

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  3. Customer Service: Ways To Inspire Your Team To Provide Standout Customer Service

    Customer Service: Ways To Inspire Your Team To Provide Standout Customer Service
    Did you know that it takes a lot of patience to handle a role in customer service? Sometimes it can be difficult to win the hearts of the customers in resolving their issue. That's why there are motivational techniques that can help boost confidence and motivate a group working on customer service.
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  4. The Benefits Of A Systematic Approach At Work

    The Benefits Of A Systematic Approach At Work
    A systematic approach is often used at projects wherein their goal is to identify the most efficient means to generate consistent and optimum results. Many companies need this kind of approach for them to equip employees with enough knowledge and resources to achieve the company's goal. The procedure for the systematic approach is methodical, repeatable and can be learned step-by-step. Here is one example of the systematic approach guide that helps achieve the goal of a company.
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  5. Leadership Approach: Task-Oriented or People-Oriented

    Leadership Approach: Task-Oriented or People-Oriented

    Different types of leaders operate in different business. They have different approaches on how they rule and this depends on the kind of company that they are handling. It's not a one size fits all strategy. Here are some of the different types of leaders and how they act.

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