customer service

  1. How To Handle Customer Complaints on Social Media

    How To Handle Customer Complaints on Social Media

    When it comes to marketing, social media serve as an effective way to get your brand visible online. It is also an effective channel to connect with clients and customers. Some of the top social media platforms such as Facebook, Twitter, Instagram, Youtube, and Pinterest become not only the source of social updates but also an outlet for customer service.

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  2. Customer Service: Ways To Inspire Your Team To Provide Standout Customer Service

    Customer Service: Ways To Inspire Your Team To Provide Standout Customer Service
    Did you know that it takes a lot of patience to handle a role in customer service? Sometimes it can be difficult to win the hearts of the customers in resolving their issue. That's why there are motivational techniques that can help boost confidence and motivate a group working on customer service.
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